Ordering Information

Purchasing Products

Option 1: ON-LINE

Ordering online is simple and secure. Simply add the items you would like to the cart then proceed to checkout.
We accept credit cards, debit cards or PayPal via our secure online checkout or you can place the order online and then call us with your payment information.

Option 2: BY PHONE

You may phone in your order by calling anytime between 9:00 am and 4:00 pm PST:

541.687.4899

Please have your item numbers and credit card information ready.

International Orders

We welcome orders from outside the U.S. Please contact us via email or phone for a shipping quote and to place an order.

Shipping

Orders received by 12:00 PM are usually shipped the following business day. Most orders are shipped UPS unless otherwise noted.

Shipping Fees

Our online shopping cart calculates the actual shipping cost of your item(s) based on your address and the size and weight of the shipment. You can select UPS Ground, 1st, 2nd or 3 day service at checkout. If you need something shipped differently please contact us prior to placing your order for a shipping quote

Shipping Damage and Missing Items

Although it happens rarely, packages occasionally arrive damaged or with missing items. If the package is damaged, please notify UPS immediately. Although we are unable to process any damage claims from our end, we would be glad to assist in any way we can.
Please contact us right away if there are any problems with your purchase. We will do anything possible to ensure your satisfaction.

Liability

Polecat Aerospace™ does not assume any liability for construction or use of any products offered for sale on this web site. Polecat Aerospace™ shall not be responsible for any injuries or property damage whatsoever arising from the use, misuse, storage, transport or handling of products that we offer for sale. The purchaser assumes all risks and liabilities. Please check with your local authorities to find out about restrictions that may exist in your region for the storage or use of high power rockets. Please always follow the NAR High Power Rocket safety code. http://www.nar.org/safety-information/high-power-rocket-safety-code/